Privacy Policy

Effective Date: July 3, 2026  |  Last Updated: July 3, 2026

1. Introduction and Who We Are

Welcome to Dewey's Pizza. We are a food service business operating in the United States, dedicated to delivering quality pizza and related food products to our valued customers. Our online presence is maintained at deweysdelivery.click, through which customers may browse our menu, place delivery orders, create accounts, and communicate with our team.

At Dewey's Pizza, we take your privacy seriously. We are committed to being transparent about what data we collect, why we collect it, and how it is used. This Privacy Policy has been prepared in accordance with applicable United States federal and state privacy laws, including but not limited to the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other relevant federal regulations governing consumer data protection.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms set forth herein, please discontinue use of our website and services immediately.

For all privacy-related inquiries, you may contact us using the following details:

2. Information We Collect

We collect several types of information in connection with the operation of our food delivery and ordering services. The categories of personal information we collect are described below.

2.1 Personal Identification Information

When you register for an account, place an order, or contact us directly, we may collect the following personal identification details:

• Full name — to identify you and personalize your experience
• Email address — for order confirmations, account management, and communications
• Phone number — for delivery coordination and customer support
• Delivery address(es) — including street address, city, state, and ZIP code, to fulfill your food orders
• Billing address — to process payments and verify transactions
• Date of birth — where required to verify age eligibility (see Section 10 on Children's Privacy)
• Username and password — to secure and manage your account

2.2 Payment and Transaction Information

To process your orders, we collect payment-related information. This includes:

• Credit or debit card details (processed securely through third-party payment processors)
• Transaction history and order records
• Billing details associated with each transaction
• Promotional codes or loyalty points used

Please note that Dewey's Pizza does not directly store complete payment card information. All payment data is handled by PCI-DSS compliant third-party payment processors. We only retain transaction identifiers and order summaries necessary for our records.

2.3 Usage Data and Behavioral Information

When you visit our website at deweysdelivery.click, we automatically collect certain technical and behavioral data, including:

• Pages visited, links clicked, and time spent on each page
• Search queries made within our website
• Items added to or removed from your shopping cart
• Order history, preferences, and frequency of visits
• Referral sources (how you arrived at our website)
• Session duration and interaction patterns

2.4 Device and Technical Information

We collect technical data about the devices and networks you use to access our website, including:

• IP address and approximate geolocation data
• Browser type and version
• Operating system and device type (desktop, tablet, mobile)
• Screen resolution and display settings
• Cookies, web beacons, and similar tracking technologies (see Section 7)
• Network provider and connection type

2.5 Communications and Feedback

When you contact us through our website, by email, or by phone, we may collect:

• The content of your messages, inquiries, or complaints
• Reviews and ratings you submit for our products
• Survey responses or feedback provided voluntarily
• Records of calls or chat sessions with our customer service team

2.6 Information Collected from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms if you choose to log in or connect your social media account to our website
• Marketing partners and advertising networks
• Analytics service providers
• Third-party delivery platforms or apps where our services are listed

3. How We Use Your Information

Dewey's Pizza uses the personal information we collect for specific, legitimate, and transparent purposes. We do not use your data in ways that are inconsistent with the purposes described below.

3.1 Service Provision and Order Fulfillment

• To process, confirm, and fulfill your food orders
• To coordinate delivery logistics and communicate estimated arrival times
• To manage your customer account and preferences
• To facilitate returns, refunds, or order modifications where applicable
• To send order confirmation emails and delivery status notifications

3.2 Customer Support and Communications

• To respond to your questions, complaints, or support requests
• To send administrative messages about changes to our menu, pricing, policies, or services
• To notify you of any issues with your order or account

3.3 Marketing and Promotional Activities

• To send you promotional offers, discounts, newsletters, and information about new menu items — only where you have provided your consent or where we have a legitimate interest to do so under applicable law
• To personalize the content and offers displayed to you on our website
• To run loyalty programs, referral campaigns, and special promotions
• To conduct targeted advertising on third-party platforms based on your interests and interactions

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at [email protected].

3.4 Analytics and Service Improvement

• To analyze website traffic, usage patterns, and user behavior to improve our website and services
• To understand customer preferences and optimize our menu offerings
• To perform internal research and development
• To monitor and resolve technical issues or bugs on our platform

3.5 Legal and Compliance Purposes

• To comply with applicable federal and state laws, regulations, and court orders
• To detect, investigate, and prevent fraud, unauthorized access, and other illegal activities
• To enforce our Terms of Service and other agreements
• To protect the rights, property, and safety of Dewey's Pizza, our customers, and the public

4. Legal Basis for Processing Personal Data

Dewey's Pizza processes your personal data based on the following lawful grounds under applicable United States law, including the FTC Act and the California Consumer Privacy Act (CCPA/CPRA) where applicable:

5. Sharing Your Information with Third Parties

Dewey's Pizza does not sell your personal information to third parties for their own direct marketing purposes. However, we may share your data with trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party companies to provide services on our behalf, including but not limited to:

• Payment processors — to securely handle credit and debit card transactions
• Delivery logistics providers — to coordinate food delivery to your address
• Email and SMS marketing platforms — to send promotional and transactional messages
• Website hosting and cloud infrastructure providers — to maintain our online platform
• Analytics providers — such as Google Analytics, to help us understand how our website is used
• Customer support tools — to manage and track support tickets and inquiries

All service providers are contractually required to use your personal data only as necessary to perform their services for us and to maintain appropriate security standards consistent with this Privacy Policy and applicable law.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend the rights or property of Dewey's Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of the website or the public
• Protect against legal liability

5.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, asset sale, restructuring, or any other business transaction, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our website before your personal data becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with additional third parties when you have given us your explicit consent to do so, such as when participating in a joint promotion or contest with a partner brand.

6. Data Security

The security of your personal information is a top priority at Dewey's Pizza. We implement a variety of technical, organizational, and administrative security measures designed to protect your data against unauthorized access, disclosure, alteration, loss, or destruction.

6.1 Security Measures We Employ

• SSL/TLS Encryption: Our website uses Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption protocols to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal data is restricted to authorized personnel who have a legitimate business need to access it. All staff with data access are subject to confidentiality obligations.
• Secure Payment Processing: Payment card information is processed exclusively through PCI-DSS compliant third-party payment gateways. We do not store full card numbers on our servers.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems.
• Data Minimization: We collect only the personal data that is necessary for the purposes described in this policy.
• Incident Response: We maintain a data breach response plan to promptly detect, contain, and notify affected parties in the event of a security incident, in accordance with applicable state breach notification laws.

7. Cookies and Tracking Technologies

Our website at deweysdelivery.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

7.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites function more efficiently and to provide reporting information to the website operator. Cookies allow us to remember your preferences, keep you logged in, and understand how you use our site.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, such as maintaining your shopping cart and login session.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting information about page views, bounce rates, and traffic sources.
• Functional Cookies: Remember your preferences and settings, such as language or delivery address, to improve your experience.
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across the web.

7.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling certain cookies may affect the functionality of our website. For detailed instructions on managing cookies, please consult your browser's help documentation.

For more detailed information about the specific cookies we use, their purposes, and how to opt out, please refer to our dedicated Cookie Policy.

8. Your Privacy Rights

Depending on your state of residence, you may have specific legal rights regarding your personal information. Dewey's Pizza is committed to honoring these rights in full compliance with applicable law.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, including the categories of data, the sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom it is shared.
• Right to Access: You have the right to request a copy of the specific pieces of personal information we hold about you.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law (such as when the data is needed to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. As stated above, Dewey's Pizza does not sell your personal data. However, if you believe your data is being shared in a way that constitutes a "sale" under CCPA, you may submit an opt-out request.
• Right to Limit Use of Sensitive Personal Information: Under the CPRA, you have the right to direct us to limit our use and disclosure of sensitive personal information to what is necessary to perform the services you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a lesser quality of service because you exercised your privacy rights.

8.2 General Privacy Rights for All U.S. Residents

Regardless of your state of residence, Dewey's Pizza offers all customers the following privacy controls:

• Access and Correction: You may log in to your account at any time to view and update your personal information, including your name, email, phone number, and delivery addresses.
• Marketing Opt-Out: You may unsubscribe from marketing emails at any time using the unsubscribe link included in each email, or by contacting us at [email protected].
• Account Deletion: You may request the deletion of your account by contacting us. We will process your request within the timeframe required by applicable law.
• Data Portability: Upon request, we can provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.

8.3 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please submit your request using one of the following methods:

• By Email: [email protected]
• Through Your Account: Log in and navigate to your account privacy settings

We will verify your identity before processing your request to protect the security of your personal information. We aim to respond to all verified requests within 45 days of receipt, as required under the CCPA/CPRA. If we need additional time, we will notify you of the extension and the reason for the delay.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The following general retention periods apply:

After the applicable retention period expires, we will securely delete or anonymize your personal information. In some cases, we may retain anonymized and aggregated data indefinitely for statistical and analytical purposes, as such data can no longer be linked to any individual.

10. Children's Privacy

Dewey's Pizza's website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). We also strongly discourage use of our services by individuals between the ages of 13 and 17 without verified parental or guardian supervision and consent.

If you are under the age of 18, please do not provide any personal information through our website or services. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. If you are a parent or legal guardian and believe your child has provided us with personal information without your consent, please contact us immediately at [email protected], and we will act promptly to address the situation.

11. International Data Transfers

Dewey's Pizza is based in the United States, and all our primary data processing activities occur within the United States. If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website and services from outside the United States, you consent to the transfer and processing of your personal information in the United States. We take appropriate measures to ensure that any international data transfers are conducted in compliance with applicable law and that your personal information receives an adequate level of protection.

If our operations expand to engage service providers based outside the United States, we will ensure that such transfers are governed by appropriate data transfer mechanisms and contractual safeguards, including standard contractual clauses or equivalent protections as required by applicable law.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or partner services. This Privacy Policy applies solely to information collected by Dewey's Pizza through our website and services at deweysdelivery.click. We are not responsible for the privacy practices, content, or security of any third-party websites.

We strongly encourage you to review the privacy policies of any third-party websites you visit before providing your personal information. The inclusion of a link to a third-party website on our platform does not constitute an endorsement of that website's privacy practices or content.

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, Dewey's Pizza's website does not currently respond to browser DNT signals.

However, you can still manage your privacy preferences through the cookie settings in your browser, or by contacting us directly to exercise your privacy rights as described in Section 8 of this policy. We will continue to monitor developments regarding DNT standards and update our practices accordingly.

14. Changes to This Privacy Policy

Dewey's Pizza reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes to this policy, we will take steps to notify you, which may include:

• Posting a prominent notice on our website at deweysdelivery.click
• Sending an email notification to the address associated with your account
• Updating the "Last Updated" date at the top of this Privacy Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any modifications to this Privacy Policy constitutes your acceptance of the updated terms.

15. Filing a Complaint with a Data Protection Authority

If you believe that Dewey's Pizza has violated your privacy rights or handled your personal information improperly, we encourage you to first contact us directly so that we may attempt to resolve your concern:

• Email: [email protected]

If you are a California resident and are unsatisfied with our response, you have the right to submit a complaint to the California Privacy Protection Agency (CPPA), which is the state agency responsible for enforcing the CCPA/CPRA:

Residents of other states may also have the right to file complaints with their respective state attorney general offices or consumer protection agencies. For federal-level consumer protection concerns, you may contact the Federal Trade Commission (FTC):

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Dewey's Pizza handles your personal information, please do not hesitate to reach out to us. We are committed to responding to all privacy inquiries in a timely and transparent manner.