Terms of Service

Effective Date: July 3, 2026  |  Last Updated: July 3, 2026

1. Acceptance of Terms

Welcome to Dewey's Pizza. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at deweysdelivery.click (the "Website") and all related services, features, content, and functionality offered by the Company (collectively, the "Services").

By accessing, browsing, or otherwise using our Website; by clicking "I Agree" or any similar acknowledgment; by placing an order; or by registering for an account, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms apply to all visitors, registered users, and any other individuals who access or use the Services in any manner.

If you are using the Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind that entity to these Terms. In such a case, "you" and "your" shall refer to both you as an individual and the entity you represent.

You must be at least eighteen (18) years of age to use our Services. By using the Website, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time and to refuse service to anyone who cannot verify their age.

2. Description of Services

Dewey's Pizza is a food service business operating in the United States. Through our Website, we offer the following services:

• Online Food Ordering: Customers may browse our menu and place orders for pizzas, sides, beverages, desserts, and other food and beverage items that we offer from time to time.
• Delivery Services: We provide food delivery services to customers located within our designated delivery zones. Delivery availability, fees, and estimated times are subject to change without prior notice.
• Carryout / Pickup Services: Customers may place orders online for in-store pickup at our designated location(s).
• Catering and Special Orders: We may offer catering services and the ability to place large or customized orders for special events, subject to availability and advance notice requirements.
• Account Registration: Users may create a personal account to save their preferences, track order history, manage payment methods, and access promotional offers.
• Promotions and Loyalty Programs: We may offer promotional discounts, loyalty points, or reward programs from time to time, which are subject to their own specific terms and conditions.

We reserve the right to modify, suspend, discontinue, or restrict access to any portion of our Services at any time, with or without notice, and without liability to you. We also reserve the right to introduce new services, features, or products at our sole discretion. Not all services may be available in all geographic areas, and we make no guarantee that specific menu items will be available at all times.

Menu descriptions, photographs, and nutritional information provided on the Website are for general informational purposes only and may not perfectly represent the final product. Actual portions, ingredients, and presentation may vary. Customers with food allergies, intolerances, or dietary restrictions are strongly encouraged to contact us directly before placing an order, as our kitchen handles common allergens including but not limited to gluten, dairy, nuts, soy, and eggs. We cannot guarantee that any item is entirely free from any specific allergen.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Services, you agree to:

• Provide accurate, current, and complete information during registration and when placing orders, including your name, delivery address, contact information, and payment details.
• Maintain the security and confidentiality of your account credentials and notify us immediately at [email protected] if you suspect any unauthorized use of your account.
• Be present or arrange for an authorized adult representative to be present at the designated delivery address at the estimated delivery time.
• Comply with all applicable local, state, and federal laws and regulations in connection with your use of the Services.
• Use the Website solely for lawful, personal, and non-commercial purposes unless you have entered into a separate written agreement with us for commercial use.
• Review your order carefully before submission and notify us promptly if there are any errors or discrepancies.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use the Website or Services for any unlawful purpose or in violation of any applicable federal, state, or local laws or regulations.
• Attempt to gain unauthorized access to any portion of the Website, other user accounts, servers, networks, or databases connected to the Website.
• Use any automated tool, bot, scraper, crawler, spider, or other automated means to access, collect, or monitor data from the Website without our prior written consent.
• Transmit any viruses, malware, ransomware, Trojan horses, worms, or any other harmful, disruptive, or destructive code or software.
• Post, transmit, or submit any false, misleading, defamatory, obscene, offensive, discriminatory, or otherwise objectionable content through any part of the Website.
• Impersonate any person or entity, including any employee or representative of Dewey's Pizza, or falsely represent your affiliation with any person or entity.
• Place fraudulent orders, submit false chargebacks, or engage in any form of payment fraud.
• Interfere with or disrupt the integrity, performance, or operation of the Website or related infrastructure.
• Resell, redistribute, or commercially exploit any part of the Services without our express written authorization.
• Collect, harvest, or store personal information about other users without their explicit consent.
• Use the Website to send unsolicited communications (spam) to any third party.
• Circumvent, disable, or otherwise interfere with any security-related features of the Website.

Violation of any of the above prohibited activities may result in immediate termination of your account, cancellation of pending orders, and may subject you to civil or criminal liability under applicable law. We reserve the right to report any suspected illegal activity to appropriate law enforcement authorities.

4. Account Registration and Security

To access certain features of the Website, you may be required to register for an account. You agree to provide truthful and accurate information during the registration process and to keep your account information up to date. You are solely responsible for all activities that occur under your account, whether or not you authorized such activities.

You must not share your login credentials with any third party. We are not liable for any loss or damage arising from your failure to maintain the security of your account. If you forget your password or believe your account has been compromised, you should use the account recovery feature on the Website or contact us immediately at [email protected].

We reserve the right to refuse registration, suspend, or terminate any account at our sole discretion, including accounts that we reasonably believe have been created for fraudulent or abusive purposes.

5. Intellectual Property Rights

All content available on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, software, and the compilation thereof (collectively, "Content"), is the exclusive property of Dewey's Pizza or its content suppliers and is protected by United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and other applicable statutes and regulations.

The Dewey's Pizza name, logo, trade dress, and all related names, logos, product and service names, designs, and slogans are trademarks of Dewey's Pizza or its affiliates. You may not use such marks without our prior written permission. All other trademarks, service marks, and logos appearing on the Website are the property of their respective owners.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with placing orders and using our Services. This license does not include the right to:

• Reproduce, distribute, publicly display, or publicly perform any Content;
• Modify, create derivative works from, or reverse engineer any portion of the Website or its Content;
• Use any Content for commercial purposes without our prior written consent;
• Remove or alter any copyright, trademark, or other proprietary rights notices from the Website or Content.

Any unauthorized use of our intellectual property is strictly prohibited and may constitute a violation of applicable copyright, trademark, and other laws, which could result in civil and/or criminal penalties. If you believe that any content on our Website infringes your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement.

6. Ordering, Payment, and Pricing

6.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the items selected at the listed prices, subject to availability. We reserve the right to accept or decline any order at our sole discretion. An order is not confirmed until you receive an order confirmation email or notification from us. We are not responsible for orders that are not completed due to technical issues, network errors, or payment failures.

6.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, or service charges unless expressly stated otherwise. Applicable taxes will be calculated and displayed at checkout based on your delivery location and the applicable tax rates under federal, state, and local law.

6.3 Payment Terms

We accept various forms of payment as indicated on the Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amount to your designated payment method.

All payment transactions are processed through secure third-party payment processors. We do not store complete credit card information on our servers. We are not responsible for errors, delays, or failures caused by third-party payment processors. In the event of a declined payment, your order will not be processed, and you will be notified accordingly.

6.4 Promotions and Discounts

Promotional codes, coupons, and discounts are subject to specific terms and conditions issued at the time of the promotion. Promotions may not be combined unless explicitly stated. We reserve the right to modify or discontinue any promotion at any time without notice. Misuse of promotional codes may result in order cancellation and account suspension.

6.5 Cancellations and Refunds

Due to the perishable nature of food products, we generally do not accept cancellations once an order has been confirmed and preparation has begun. If you wish to cancel an order, please contact us immediately at [email protected]. Refunds, if applicable, will be evaluated on a case-by-case basis and issued at our sole discretion. In cases where a product is demonstrably incorrect or of unacceptable quality, we may offer a replacement, credit, or refund as deemed appropriate.

7. Delivery Terms

Delivery availability is subject to geographic restrictions and may vary based on time of day, weather conditions, staffing, and other operational factors. Estimated delivery times are approximations only and are not guaranteed. We are not liable for delays caused by traffic, weather, unforeseen circumstances, or events beyond our reasonable control.

You are responsible for ensuring that the delivery address you provide is accurate and accessible. If delivery cannot be completed due to an incorrect or inaccessible address, you may be charged a redelivery fee or forfeit the order without a refund. Upon delivery, the risk of loss or damage to the food products passes to you.

8. Disclaimers

To the fullest extent permitted by applicable law, Dewey's Pizza expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
• Any warranties that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components;
• Any warranties regarding the accuracy, reliability, completeness, or timeliness of any content, information, or materials available on the Website;
• Any warranties that defects or errors will be corrected;
• Any warranties regarding the suitability of our food products for individuals with specific dietary needs, allergies, or medical conditions.

We do not warrant that the results obtained from the use of the Services will be accurate or reliable. Any reliance you place on such information is strictly at your own risk. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you to the extent prohibited by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL DEWEY'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR HARMFUL CODE TRANSMITTED THROUGH THE WEBSITE BY ANY THIRD PARTY;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF THE SERVICES.

NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL DEWEY'S PIZZA'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO DEWEY'S PIZZA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

The limitations of liability set forth herein shall apply regardless of the theory of liability — whether based in contract, tort (including negligence), strict liability, or any other legal or equitable theory — even if Dewey's Pizza has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you to the extent prohibited by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use or misuse of the Website or Services;
• Your negligence, willful misconduct, or fraud;
• Any content or information you submit, post, or transmit through the Website;
• Your violation of any third-party rights, including intellectual property rights or privacy rights;
• Any dispute between you and any third party arising from your use of the Services;
• Your breach of any representation or warranty made in these Terms.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you agree to cooperate fully with us in asserting any available defenses. You shall not settle any such claim without our prior written consent.

11. Governing Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Services, shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Dewey's Pizza operates, without regard to its conflict of law provisions.

To the extent that any legal action is brought and not otherwise resolved through the dispute resolution procedures set forth in Section 12 below, you consent to the exclusive personal jurisdiction of the federal and state courts located within the United States, and you waive any jurisdictional, venue, or inconvenient forum objections to such courts. You acknowledge that the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of the arbitration provisions contained herein.

These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, which is expressly excluded from application to these Terms.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Dewey's Pizza in writing at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within that period, either party may proceed to arbitration as described below.

12.2 Binding Arbitration

EXCEPT AS OTHERWISE PROVIDED HEREIN, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT. You understand that by agreeing to these Terms, you and Dewey's Pizza are each waiving the right to a trial by jury or to participate in a class action.

Arbitration shall be conducted under the rules of the American Arbitration Association ("AAA") in effect at the time of the arbitration, applying its Consumer Arbitration Rules where applicable. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

The arbitration shall take place in the United States, at a location mutually agreed upon by the parties, or via remote means if appropriate. The arbitrator shall have the authority to award any remedy that would be available in a court of law, but shall not have the authority to award punitive damages except as expressly provided by applicable statute.

12.3 Class Action Waiver

YOU AND DEWEY'S PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. If this class action waiver is found to be unenforceable with respect to a particular claim or request for relief, then that claim or request for relief shall be severed from the arbitration agreement and may proceed in court.

12.4 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes that qualify under that court's jurisdiction. Additionally, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.

Nothing in this Section shall limit the right of consumers to file complaints with the Federal Trade Commission (FTC) or any applicable state consumer protection agency, or to exercise any rights under applicable consumer protection laws, including the California Consumer Privacy Act (CCPA/CPRA) where applicable.

13. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Website or Services. We may, in our sole discretion and without prior notice, terminate or suspend your access to all or any part of the Services for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Fraudulent, abusive, or unlawful activity associated with your account;
• Extended periods of account inactivity;
• Requests by law enforcement or other government authorities;
• Technical, security, or operational reasons at our discretion.

Upon termination, your right to access and use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation: ownership provisions, warranty disclaimers, indemnification obligations, limitation of liability, and the dispute resolution provisions.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Please note that termination of your account will not affect any obligations that arose prior to termination, including payment obligations for completed orders.

14. Third-Party Links and Services

The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Dewey's Pizza. These links are provided solely for your convenience and informational purposes. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services. We do not endorse or make any representations about third-party websites or any information, software, or other products or materials found there.

Your use of any third-party website or service is governed by the terms and privacy policies of that third party. We strongly encourage you to review the terms and privacy policies of any third-party website or service you visit. We shall not be liable for any loss or damage caused by your reliance on or use of any third-party content, goods, or services.

15. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by this reference. Our Privacy Policy describes how we collect, use, store, and share information about you when you use our Services. By using the Website, you consent to the practices described in our Privacy Policy. Where applicable, our data practices are consistent with the requirements of the Federal Trade Commission Act (15 U.S.C. § 45), the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), and other applicable privacy laws.

16. Changes to These Terms

We reserve the right to modify, update, or revise these Terms at any time and for any reason, in our sole discretion. When we make material changes to these Terms, we will provide notice by updating the "Last Updated" date at the top of this page and, where appropriate, by notifying you via email, in-app notification, or a prominent notice on the Website.

Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of those revised Terms. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must stop using the Website and Services and, if applicable, close your account.

No amendment to these Terms by you shall be effective unless made in a signed writing executed by an authorized representative of Dewey's Pizza.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be illegal, invalid, void, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, which shall remain in full force and effect.

The parties agree that if any provision of these Terms is found unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law, and the parties' intent as expressed in the original provision shall be given maximum effect to the extent permissible under applicable law.

18. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies posted on the Website by Dewey's Pizza, constitute the entire agreement between you and Dewey's Pizza with respect to your use of the Website and Services, and supersede all prior or contemporaneous communications, representations, negotiations, discussions, or agreements between you and Dewey's Pizza, whether written or oral, relating to the subject matter hereof.

No waiver by either party of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. The failure of Dewey's Pizza to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

19. Force Majeure

Dewey's Pizza shall not be liable or responsible to you, nor be deemed to have defaulted under or breached these Terms, for any failure or delay in fulfilling or performing any aspect of the Services when and to the extent such failure or delay is caused by or results from acts beyond our reasonable control, including without limitation: acts of God; natural disasters; pandemics or public health emergencies; labor disputes or shortages; supply chain disruptions; utility failures; fire; flood; storm; earthquake; government actions; civil unrest; war; terrorism; or any failure of third-party service providers, telecommunications, or internet infrastructure.

20. Electronic Communications

By using our Website and Services, you agree that we may communicate with you electronically, including via email, text message, or notices posted on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You acknowledge that electronic records are enforceable under applicable federal and state electronic signature laws, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.).

21. Consumer Protection Compliance

Dewey's Pizza is committed to fair and transparent business practices in compliance with all applicable federal and state consumer protection laws. This includes compliance with:

• The Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in or affecting commerce;
• The Americans with Disabilities Act (ADA) with respect to digital accessibility;
• All applicable state consumer protection statutes in the states where we operate;
• Food safety regulations enforced by the U.S. Food and Drug Administration (FDA) and applicable state and local health authorities.

22. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to report a violation or provide feedback, please contact us using the information below:

We will make reasonable efforts to respond to all inquiries within a reasonable timeframe. For urgent matters related to food safety, allergic reactions, or order emergencies, we encourage you to contact us immediately via email at [email protected].